Transaction
What can you do with OpenText ECM Suite Transaction solutions?
- Raise the quality of customer service by making accessible customer records and all relevant information to customer service agents through a self-service customer portal
- Help your employees be more productive by eliminating time-consuming tasks, such as keying in data manually, and be able to process all relevant paperwork together
- Add speed to your business by automating transaction-based processes to be more efficient, responsive, and competitive
Watch this short video to learn how organizations are using OpenText for business efficiency: “We’ve seen our information environment become a lot more efficient for the users, giving them more time to do their job, rather than looking for information.”
Transaction solutions can capture all forms of documents, extract and store the important data, and incorporate it into workflow processes with other forms of content. It’s a perfect foundation for automating a wide range of business processes, including:
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View a brief animated movie for an entertaining look at how OpenText Digital Mailroom can solve five business challenges all large organizations face – with one simple solution.
View the eight-slide presentation below for an overview of the beneficial impact of enterprise content management on business efficiency.
OpenText Transaction Products
OpenText Enterprise Process Services is the OpenText ECM Suite Shared Service for the entireECM Suite that provides event-based processing, integration with ERP and legacy applications, graphical process design, and modeling tools, to automate high-volume, transactional business processes.
The OpenText ECM Suite products that help you improve transaction efficiencies fall into the following categories:
Transactional Content Management connects transactional documents to the context of business processes, enabling solutions that deliver information to users in process-centric, easy-to-use, intuitive interfaces.
Case Management delivers adaptive solutions for managing people-driven processes and content.
Capture & Imaging captures paper documents and transforms them into digital content to promote business efficiency, ensures wider accessibility, and supports employee productivity.
OCR/ICR & Classification automatically captures and interprets paper documents, scanned images, email, and faxes using sophisticated document and character recognition.
