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Training and Learning Services

Creating Experts

A successful enterprise is one that effectively manages information and empowers its people to collaborate to achieve identified business benefits and significant competitive advantage. Increasing user adoption is critical in achieving this success.

The Challenge

“Training is essential in helping the enterprise roll out an effective ECM system…A training requirements assessment can help organizations to ensure a healthy, secure ECM environment by providing knowledge managers, trainers and system administrators with the right training to use new tools effectively.”

— Tom Jenkins, Managing Content in the Cloud

The Solution

OpenText is committed to maximizing your technology investment by effectively leveraging and enhancing the OpenText ECM Suite of Products and Solutions. Our comprehensive education programs are designed to meet the needs of all OpenText users, ensuring the long-term success of your ECM deployment. Our goal is to help you develop both the technical know-how and the creative vision it takes to meet your most demanding business challenges.


  • Decreased Calls to Help Desk
  • Improved Understanding of ECM Solutions
  • Improved Knowledge Sharing & Collaboration
  • Increased User Adoption & Satisfaction
  • Management Confidence in Software Selection

Services and Products

Our consultants analyze your team's education and training needs, focusing on the key learning outcomes and timelines, and creating the right education plan. Education plans can be developed for any phase of your implementation - pilot, implementation, roll-out, upgrade or refresher. OpenText employs a blended approach to learning by combining mentoring, instructor-led courses, webinars, eLearning and focused workshops. Our ECM certification programs challenge you and validate your learning.

OpenText Learning Services is committed to bringing the finest quality education programs and services to our customers. Our dedicated team of Content Experts is committed to providing you with the best possible learning experience.

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More Information

To learn more about our programs, please download:

If you have any questions, contact us:

North America Registrar
1-888-673-6839 x2343 (US and Canada)
US Email
Canada Email

BeNeLux, UK & Nordic Registrar
+44 (0) 1189 848 000
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Germany & Austria Registrar
+49 (0) 89 4629-1472
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Switzerland Registrar
+49 (0) 89 4629-1472
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France Registrar
+33 (0) 1 47 96 55 41
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Australia Registrar
+61 02 9026 3400
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