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Software Implementation Services

Ensure a successful Information Management project implementation

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Software Implementation Services overview

Getting the support and buy-in on projects, solutions and adoption expectations from the business is key to establishing a successful implementation. With OpenText™ Software Implementation Services, organizations have access to experts with the tools and experience to accelerate projects. The OpenText Professional Services team guides organizations through each stage of a project lifecycle and offers industry-skilled, product-certified implementation consulting services experts, either complementing an organization's existing team or taking on complete project management themselves.

Software Implementation Services benefits

  • Accountability

    Leverage a single product vendor team with direct access to OpenText Support and Product Engineering to ensure a successful software implementation with minimal risk.

  • End-to-end expertise

    Provide comprehensive expertise in solution design, installation, configuration, integration and customization services as well as qualified project management experts.

  • Accelerate projects

    Improve the time to value through best practice packaged services, first-rate tools and experts.

  • Ensure user adoption

    Build awareness and maximize user adoption through each stage of the project by advising, educating and supporting customer teams in preparation for a successful go-live.

Services offered

OpenText Software Implementation Services use methodologies and tools designed to accelerate projects across different industries, whether implemented in a cloud or on-premises environment.

  • Installation and configuration

    Accelerate builds using specialist tools and processes that ensure faster time to value, whether implementing pre-packaged and pre-configured or bespoke solutions.

  • Integration and customization

    Leverage OpenText’s unique position as the product vendor to customize and integrate OpenText software to maximize product functionality.

  • Migration and digitization

    Target which data to migrate and make accessible with analytics. Digitize documents for security and accessibility using OCR.

  • Project management

    Leverage experienced Project Managers to steer projects and get guidance on best practice implementation methods.

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