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OpenText Services

Global organizations rely on our worldwide consulting specialists to help them implement successful integrated Enterprise Information Management initiatives.  With a methodology honed over years of deploying EIM for enterprise or departmental use, OpenText consultants orchestrate the strategic planning, implementation and governance of OpenText EIM solutions, or deliver rapid implementation and upgrade services to accelerate your return on investment.

OpenText employs a blended approach to learning that employs a combination of one-on-one mentoring, classroom delivery (onsite and offsite), business and technical workshops, virtual classrooms and eLearning.  This blended approach is a product of our Training Requirements Analysis, which defines a roadmap by department and/or type of user, to move you from deploying to employing a solution.

Deploying and maintaining advanced enterprise solutions can be complex, involving many technical decisions. To maximize investment and ensure end-user adoption of OpenText software solutions, you need the experience of individuals who have successfully implemented technical enterprise deployments and understand the process. OpenText Support and Maintenance provides 3 Options. Standard Support, Extended Hours Support and Premier Support.

Global Support Portal

As an administrator/developer with a formal support & maintenance program with OpenText, you can access downloads & patches, documentation, product information, discussions and product previews from one of our support sites.

Support at OpenText Online »