Data Capture SoftwareOpenText TeleForm
Provide a paper on-ramp for document and forms-driven line of business processes using powerful design, distribution, capture and recognition technologies to eliminate time-consuming manual data entry
What is data capture software?
Data capture software enables information to be extracted from paper and electronic forms that are captured using scanning technology or collected from fax, email, post, file servers, and integrated systems. Using advanced recognition technologies, such as Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), and barcode recognition, the best data capture software solutions help eliminate time-consuming manual document sorting and data entry to ensure a more a streamlined line of business workflow.
TeleForm overview
OpenText™ TeleForm is an intelligent forms automation solution that provides powerful data capture software capabilities. The solution enables organizations to create and distribute forms, and automate form processing, using OCR and other recognition technologies, to eliminate time-consuming manual data entry. TeleForm automatically captures, classifies and extracts information from paper, electronic documents and forms to create accurate, process-ready content.
TeleForm enhances and accelerates digital transformation activities, Enterprise Information Management (EIM) solutions, and Customer Experience Management (CEM) projects, by capturing information and documents provided by customers, automating document workflows, and ensuring efficient and consistent customer workflow processes. By eliminating time-consuming manual document sorting and data entry, TeleForm streamlines document-driven business workflow and delivers a significant and rapid return on investment.
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TeleForm features
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Form creation and distribution
Design forms optimized for accurate data capture and automate multi-channel form distribution with powerful data merge capabilities.
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Comprehensive structured forms scanning and data capture
Capture important data and content from MFPs, scanners, fax, email, web and smartphones. Export to databases, document management systems (DMS) and records management systems (RMS). Integrate with OpenText™ Content Server and OpenText™ RightFax.
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Web and mobile document capture
Captures documents at the point they are received using remote web and mobile capture to reduce delays that can negatively affect customer service.
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Advanced data capture
Capture important data and content using advanced technologies, such as Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), Optical Mark Recognition (OMR) and barcode recognition.
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Automated processing
Leverage an automated, robust and scalable product specializing in high-volume structured forms processing and seamlessly integrate with OpenText™ LiquidOffice for advanced routing and processing of both paper and electronic forms.
Customer success stories
With OpenText TeleForm, information from our various meetings was processed far more quickly and made easily accessible to our staff. This allowed us to know right away which meetings were more successful and enabled us to improve the way we target our members going forward. We went into a very flush period in terms of members’ successes, and revenues grew quite a bit as a result.
The combination of OpenText Content Suite and OpenText Web Experience Management really strengthens the value proposition for our users.
Being able to do the same workload with fewer employees was a big saving for us and without a doubt, using the OpenText solutions has improved the service that Westgate can give to its customers.
TeleForm benefits
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Convert paper forms to digital
Improve visibility of information within the organization by converting paper documents into electronic information that can be shared easily between multiple employees and departments.
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Improve document compliance
Minimize the risk of fines and damage to business reputation that arise from non-compliance by ensuring that paper-based information is stored securely.
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Increase speed of line of business workflows and approvals
Digitize and automate critical business documents, such as HR forms, purchase orders, supplier invoices, and contracts through efficient workflows.
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Reduce manual data entry
Improve staff productivity by allowing knowledge workers to focus on value-adding tasks rather than time-consuming document sorting and data entry.