Web Content Management SystemOpenText TeamSite
Deliver personalized digital experiences through an intuitive and flexible enterprise web content management system
What is a web content management system?
A web content management system is a software application that enables enterprises to manage and publish digital content easily. Web content management systems include various capabilities, such as site design, content authoring, editing and personalization. Selecting the best web content management system is an integral step in delivering rich digital customer experiences across all digital channels, including websites, mobile, email, social media and more. A robust content management system will enable organizations to manage multiple websites, support more than one language as well as deliver omnichannel customer experiences.
Leader: Gartner Magic Quadrant for Web Content Management 2018
OpenText™ TeamSite™ is proud to be named a Leader in the 2018 Gartner Magic Quadrant for Web Content Management (WCM).
Discover how to select the right content management system (CMS) for digital business success.
TeamSite overview
OpenText™ TeamSite™ is an easy-to-use, modern website content management system that helps organizations create personalized and visually rich digital customer experiences optimized for any device, digital channel or context. It simplifies the entire process of managing content across all channels, including websites, mobile platforms, email, social, commerce, composite applications, collaboration sites and portals, to make delivering outstanding digital experiences easier. From a single interface, users can author, test, target and publish their content as well as manage rich media, design websites and create mobile applications.
Web content management system features in TeamSite
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Identity access management
Deliver highly personalized and engaging post-login experiences to known customers, partners, employees and citizens with integrated cloud-based identity access management.
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Decoupled content and presentation
Push content to third-party applications, no matter how the content is displayed, with a headless architecture that separates content creation from delivery and presentation.
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Content authoring tool
The easy-to-use authoring interface in Experience Studio speeds up the create-to-publish cycle with tools to easily import HTML designs, WYSIWYG editing and integrated content search capabilities allowing organizations to “create once, publish anywhere.”
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Multi-channel analytics
Track page and site performance with integrated multi-channel analytics via Google Analytics and use OpenText™ Experience Analytics for behavioral analysis, including clickstream data as well as structured and unstructured data.
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A/B and multivariate testing (MVT)
Leverage the integration of OpenText™ Optimost™ with TeamSite to tailor content strategies during the authoring process with in-context A/B and MVT creation and reporting.
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Native single page applications
Edit, preview and publish single page applications (SPAs) inside TeamSite to deliver dynamic, engaging experiences through one central web content management solution.
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Integrated mobile CMS capabilities
Create automatically responsive experiences and view how they will appear on nearly any device with Experience Studio's built-in mobile emulator, and generate hybrid mobile apps directly from Experience Studio.
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Scalable, extensible architecture
Develop, integrate and deliver highly reusable content (as a service) easily using TeamSite’s open, robust and flexible platform architecture, with a strong focus on compliance, and integration framework (REST APIs and direct connect) to apps and systems.
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Multi-site and multi-language CMS
Provide enterprise-grade performance for complex environments with high volumes of content and multiple sites, languages and digital channels.
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Flexible CMS integrations
Take advantage of TeamSite integrations with market-leading solutions, including OpenText Media Management for digital asset management (DAM), OpenText™ Exstream™ for multi-channel customer communication (CCM), OpenText™ Qfiniti for workforce automation (WFO) and SAP Hybris and DigitalRiver for e-commerce.
Customer success stories
With OpenText TeamSite, eight people manage 18,000 pages in 15 different languages for 20 different vacation clubs and member audiences with segmentation and personalization. That’s an absurd amount of leverage to gain from a content management platform.
The level of personalization and segmentation is able to give us business results and KPIs around cross-sell, around higher retention, and utilization of services purely from awareness of the product portfolio.
Benefits of TeamSite as a web content management system
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Accelerate time to market
Save time and effort in creating and publishing personalized, visually rich content easily without IT dependence.
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Create personalized, post-login experiences
Improve engagement, up-sell, cross-sell and retention results for known customers, partners, employees and citizens to maximize customer lifetime value.
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Analyze and track campaigns
Conduct content and audience experiments and analyze results based on business KPIs, clicks and site interaction to create highly targeted campaigns.
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Design mobile experiences
Test and publish content to any mobile device regardless of device form factor, and easily generate iOS or Android apps by repurposing existing templates and content.
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Maintain omnichannel brand consistency
Tap into customers' sensory and emotional drivers to ensure seamless brand consistency and omnichannel experiences at every customer touchpoint.
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Optimize content performance
Use insights from customer behavior to track content interactions and improve performance, regardless of the customer’s preferred channel of engagement.
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Deliver connected experiences
Create continuous, connected customer experiences by connecting TeamSite with other marketing and sales platforms to leverage data across the entire customer ecosystem.
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Flexible web CMS deployment options
Choose from on-premises, cloud and hybrid deployment, and scale the cloud CMS deployment easily by leveraging Docker containers for production authoring and runtime instances.
Free software demo
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner Magic Quadrant for Web Content Management, Mick MacComascaigh, Jim Murphy, July 30, 2018