Intelligent Forms Automation

How we can help

Organizations need an efficient way to collect & process information. Some of the challenges organizations have to deal with include: high costs, low efficiency and higher risk of errors typically associated with manual processes to capture, validate, review and route information.

Key business needs for a forms automation solution include:

• Customer responsiveness: Enhance customer service and responsiveness with rich interactive eForms and efficient processing
• Digital transformation: Collect information using both paper and electronic forms, enabling transition to digital processing at an appropriate pace
• Information accuracy: Improve effectiveness in information collection with intelligence, integration, and validation built into forms
• Process automation: Replace manual processes with automated forms and information capture, routing, and processing
• Enterprise solution: Implement an enterprise-level solution for scalable, robust, integrated, and secure interactions both internally and with customers

OpenText™ Intelligent Forms Automation is a solution that enables organizations to drive interaction with customers and employees, ensure information collected is accurate and complete, minimizing governance, risk and compliance (GRC) concerns, and processes are automated for efficiency, cost savings, and increased customer satisfaction.

Key Benefits:

• Enrich customer experience and accelerate customer processes
• Quickly become more efficient with automated forms processing
• Manage processes with both paper and digital forms
• Drive digital transformation at your own pace
• Reduce labour costs involved in manual processing
• Enable employees to focus on higher value projects
• Minimize GRC concerns with accurate and secure data collection
• Implement a trusted, scalable, and integrated enterprise-level solution